Tanu Maintenance & Facilities Management LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services in Abu Dhabi and across the United Arab Emirates.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal details such as name, phone number, email address, and location when you contact us or request a service
- Service-related details provided through inquiry forms or direct communication
- Technical data such as IP address, browser type, device information, and website usage behavior through cookies and analytics tools
How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Schedule and manage maintenance and facility management services
- Improve our website, services, and customer experience
- Send important updates related to our services (if applicable)
- Ensure security and prevent misuse of our systems
Data Protection & Security
We are committed to protecting your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share limited information only when necessary:
- With trusted service partners who assist in delivering our services
- When required by law, legal processes, or government authorities in the UAE
- To protect our rights, property, or safety
Cookies Policy
Our website may use cookies to improve user experience, analyze traffic, and understand user behavior. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Your Rights
You may request to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your personal data (where applicable by law)
To exercise these rights, you can contact us directly using the information provided on our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you may contact us through our website contact form or official communication channels.